PRIVACY POLICY

Quilíbrio respects your privacy and is committed to protecting your personal data. In this privacy policy, we explain what information we collect, why we collect it, and how we handle it.

1. Who are we?

Quilíbrio
Van Houtenstraat 39
2672DP Naaldwijk
Chamber of Commerce (KvK) number: 97258962
Email: quilibrio22@gmail.com

2. What personal data do we collect?

When you use our webshop or contact us, we may process the following data:

  • First and last name

  • Address details

  • Email address

  • Phone number (if provided)

  • Payment details (processed securely through a payment provider)

  • Order details

3. Why do we collect your data?

We only use your data for the following purposes:

  • To process and ship your order

  • To communicate with you about your order or questions

  • To comply with legal accounting and tax obligations

4. Sharing personal data with third parties

We do not sell your data to third parties. We only share data with:

  • Delivery partners (such as PostNL, DHL, etc.)

  • Payment providers (such as Mollie, PayPal, etc.)

We sign data processing agreements with all parties who handle your data on our behalf to ensure your privacy is protected.

5. How long do we keep your data?

We do not keep your data longer than necessary:

  • Order information: up to 7 years (for tax purposes)

  • Newsletter data: until you unsubscribe

6. Your rights

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to the use of your data

To exercise your rights, contact us at: quilibrio22@gmail.com

7. Security

We take appropriate measures to prevent misuse, loss, unauthorized access, or unwanted disclosure of your data. Our website uses a secure SSL connection (https).

8. Cookies

We use cookies to ensure the proper functioning of the website and to analyze site usage. You can always remove or block cookies through your browser settings.

9. Changes to this privacy policy

We reserve the right to make changes to this privacy policy. The latest version is always available on our website.