RETURNS

Return Policy

You have the right to return your order within 14 days of receiving it, without giving any reason. After notifying us, you have another 14 days to send the item(s) back. Once we receive your return, you’ll get a full refund, including the original shipping costs. Please note: return shipping costs are at your own expense.

Conditions for Returns:

  • Items must be unworn, unwashed, and in their original condition and packaging.

  • All original tags and labels must still be attached.

  • You may try the item on, but wearing it beyond that is not allowed.

  • Returns with makeup stains, deodorant marks, strong odors (e.g. perfume or smoke) or other signs of use will not be accepted.

  • Returns that do not meet these conditions may be rejected or partially refunded.

How to Return an Item:

  1. Notify us within 14 days of receiving your order by emailing [your email address] with your order number and the item(s) you wish to return.

  2. We’ll send you return instructions and the return address.

  3. Send the item(s) back within 14 days after notifying us.

Return Address:
Quilíbrio
Van Houtenstraat 39
2672DP Naaldwijk
The Netherland

Refunds

Once we’ve received and approved your return, we’ll issue a full refund to your original payment method within 14 days.